FAQ
Q. How do purchase my order?
- Click “Add to cart” button on the products to purchase.
- Click “Continue Shopping” / Click “Checkout” to proceed your payment.
- Confirm order and proceed to checkout
- Register account on AunHuat or Log in
- Confirm “Shipping Address” & click “Payment Methods” .
- Upload banking transfer receipt in "My Account"
- Waiting for our delivery service ( Working : Mon-Sun 9.30am-7.00pm).
Q. Payment methods
1. Online Transfer
Account Name : AUN HUAT TRADING CO.
Bank Account : 8009420887
Bank : CIMB BANK
2.Self Pick Up
PT 2667, TAMAN BARU, JALAN KAMPAR 36700 LANGKAP, PERAK.
You may scan and email us the above info to Email Address : [email protected]
Note: Your purchased products will not be delivered until we have this confirmation.
Q. How to change account information and shipping address
- Log-in your account → Click on “Account Maintenance” → Edit your account information and Shipping address here.
Q. I forgot my Password for my account?
- Click on “Lost Password?” and fill your email that used to register the account in the box and Click Submit.
- A verification token will be sent to you. Once you have received the token, you will be able to choose a new password for your account.
Q. Can I cancel an existing order that have been made?
- Yes, only if the order is still on pending status. Please Whatsapp to our customers service Whatsaap 016-557 8555 to inform us about the cancellation order.
- Orders that are in shipping or shipped will not be cancel.
Q. How long does the delivery usually takes?
- Delivery usually will takes about <1 Working Days> to <3 Working Days>
Q. I still have doubts!
- Please kindly contact for us to clear your doubts.